Effective Date: January 1, 2025
At Dewey Smart, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal and student data while using our tutoring, test preparation, and admissions counseling services. By engaging with Dewey Smart, you consent to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect two types of information:
Personal Information: Name, Email Address, Phone Number, Payment Details (e.g., credit card information)
Student Information: Academic Records (e.g., grades, test scores), Transcripts, Resumes, Other academic-related documents
2. How We Use Your Information
We use the information we collect for the following purposes:
Academic Purposes: To provide tutoring, test prep, and admissions counseling services, and to customize sessions based on the student’s needs.
Data Analysis: To analyze outcomes and improve the effectiveness of our services. In certain cases, we may de-anonymize data to understand Dewey Smart outcomes.
Communication: To contact you regarding appointments, tutoring sessions, updates, and service inquiries.
3. Third-Party Tools. We use third-party tools to deliver our services and process information, including:
Zoom: For virtual tutoring and counseling sessions.
Practice: For scheduling and communications.
Airtable: For tracking student progress and managing administrative tasks.
Salesmate CRM: For managing customer relationships and communications.
These third-party tools have their own privacy policies, and by using our services, you agree to their terms as well. We ensure that all third-party services we use comply with privacy and security standards.
4. Data Retention. We retain your personal and student data for a period of 7 years to comply with legal and business obligations. You may request to delete your data at any time by contacting us. Once data is deleted, it will be permanently removed from our systems.
5. Data SecurityWe take the security of your personal and student information seriously. All collected data is encrypted both in transit and at rest to ensure the highest level of security. We use industry-standard encryption protocols and secure storage methods to protect your data from unauthorized access.
6. Accessing and Controlling Your Information. You have the right to:
Access: Request a copy of the personal and student data we hold about you.
Correction: Request updates or corrections to your data.
Deletion: Request the deletion of your data at any time, subject to our data retention obligations. To make any of these requests, please contact us at support@deweysmart.com
7. Cookies and Tracking. We may use cookies or similar technologies to enhance your experience on our website. These tools may track your interactions with our site and store preferences to improve functionality. You can manage your cookie preferences through your browser settings.
8. International Data Transfers. Dewey Smart may work with clients and third-party providers across borders. By using our services, you consent to the transfer of your personal and student data outside your country of residence, where necessary, for the purposes described in this Privacy Policy.
9. Changes to This Privacy PolicyWe reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us. If you have any questions or concerns about this Privacy Policy or the way we handle your data, please contact us at: support@deweysmart.com
